Cosmopolitan Hotel is an autonomy 86 room and apartments boutique hotel with a meeting room situated in the heart of St Kilda. We are comfortable with public transport nearby.
We’re watching for a casual Guest Service Agent to help our guests have an awesome time. We are small hands on group and like to learn about each department.
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Cosmopolitan Hotel, a large hotel chain, is looking for a receptionist for a great job opportunity in its team, check the conditions of the available job vacancy and learn how to apply:
Your key responsibilities with include:
- Engaging with guests by producing a great first impression.
- Be the go-to person for all our guests’ needs.
- Be confident to work solo on the front desk
- Pay consideration to the small details that make a stay memorable for all the right reasons.
- Provide our guests with an within scoop on all things St Kilda and beyond.
- Work well with others in a close team environment.
Successful candidates will possess the following:
- You love helping people and making memorable moments.
- Have a proven ability to solve problems and think outside the box.
- Excellent written and spoken communication skills, for example outstanding phone manners.
- Role with occasional shift swaps when needed. Operation on a rotational weekend roster! (we all need some time off)
- RoomMaster PMS experience would be a huge advantage.
- Previous experience in a customer service environment and attention to detail is essential.
- Able to work some weekend and public holidays
What’s in it for you:
- Great small friendly team environment
- Above award rates
- Opportunity for training on the job
- On Site Parking
- Understanding all areas of managing a hotel
If this sounds like you, then please advance a cover letter with a resume.
Part-time hours: 20 per week
Job Types: Part-time, Casual
Salary: $27.00 – $38.00 per hour
Schedule:
- Shift work
Work Authorisation:
- Australia (Preferred)
Work Remotely:
- No
Source: Indeed | Image: Formas Formación / Santoroini Dave